Cooky & Privacy policy of The Appeal Company BV

Privacy & Cookie Policy

Thanks for visiting our website. At The Appeal Company, protecting your privacy is important to us. This policy explains what data we collect, how we use it, and how we keep it safe. If you have any questions or feedback, feel free to reach out to us at welcome@br-nd.com.

About Us

BR-ND People is a brand of The Appeal Company, which specializes in impact and organization development. Our website, www.br-nd.com, is owned and operated by The Appeal Company.

Company Information: The Appeal Company B.V.
Fred. Roeskestraat 115
1076 EE Amsterdam
The Netherlands
KVK: 54053315, Amsterdam

Our Core Privacy Principles

We believe in transparency and privacy. Here are our key principles:

1. No Sale of Personal Information: We never sell your personal information. It’s simply not our business model.

2. Limited Data Collection: We only ask for necessary information to provide or improve our services.

3. Minimal Sharing: We only share your information under specific, limited circumstances (explained below).

4. Responsible Handling: Your trust matters. We take data protection seriously.

Information We Collect and How We Use It

1. Account Information

When you place an order or contact us, we collect basic details like your name, address, email, and phone number. We use this information for order processing and communication. This data is securely stored on Squarespace for an indefinite period.

2. Payment Information

We don’t store any payment details. Payments are processed by Shopify, which handles your information securely according to Shopify’s privacy policy.

3. Communications

If you contact us via email or other channels, we store your messages to assist you and improve our services.

4. Usage & Location Information

We collect anonymous data on how you interact with our website using Google Analytics. This includes location data and usage patterns to help us analyze site performance and improve user experience. This information is stored indefinitely and is anonymized.

5. Cookies and Similar Technologies

We use cookies and other tools to remember your preferences, enhance security, and improve site functionality. Our cookies are not used for advertising or shared with third parties.

Sharing Your Information

We only share your information if it's necessary to:

• Comply with legal obligations,

• Protect our rights, or

• Prevent fraud or abuse of The Appeal Company or its users.

Data Protection

Although no service is 100% secure, we trust our hosting provider, Squarespace, to protect user data. Payment information is transmitted via HTTPS encryption, and Squarespace is PCI DSS certified. For payments, Shopify is used, and they are also PCI DSS Level 1 compliant. Our accounting software, Exact, is used to manage financial data with limited access to user information, and they hold the Keurmerk Zeker-OnLine certification.

Retention & Your Rights

We keep your data for as long as necessary to provide our services. You can request deletion or changes to your information at any time by contacting us at welcome@br-nd.com.

Communications and Updates

Occasionally, we may email you about company news or promotions. Order-related emails will also be sent to keep you informed. You can always opt out of non-essential communications by clicking the unsubscribe link in any promotional email.

Policy Updates

We may update this policy from time to time. The latest version will always be available on our website.